A Story of Customer Service
A few years ago, DC Construction Services received a call from a major box store in a bind. One of the customer’s Pennsylvania locations was hosting a grand reopening in three weeks, and its parking lot needed to be repaved. The client reached out to several other contractors prior to hiring DC Construction Services; however, those contractors were unable to fulfill the customer’s needs. DCC dropped everything and hustled over to Pennsylvania to tackle the 600,000 square foot paving job, finishing the task within a couple of weeks. At the end of the project, the customer was completely surprised and delighted by DCC’s dedication and celerity. The store’s reopening ceremony proceeded according to schedule. Still today, the client remains one of DCC’s largest customers.